AMAN Insurance Adjusters & Investigators Sdn. Bhd.
Incorporated on 19th January 1987, our Company has proudly served the insurance industry for over three decades. Originally established under the leadership of four founding directors, the Company has since been revitalised under the stewardship of three dynamic and visionary directors:
- Mr. Dorairaj Ponniah
- Datuk. Benadick Aananth Ayadorai (DPSM)
- Mr. Bala Muraly Vythilingam
Their leadership marks a new chapter of growth, modernisation, and innovation, positioning the Company as a trusted partner for insurers across Malaysia.
Our Credentials
Since 8th February 1987, the Company has been a registered member of:
- The Association of Malaysian Loss Adjusters (AMLA)
- The Malaysian Insurance Institute (MII)
These memberships reflect our long-standing credibility, professionalism, and alignment with industry best practices.
Our financial stability is further supported by an authorized capital of RM500,000.00, providing a strong foundation for expansion and investment in service excellence.
Our Presence
We are headquartered in Kuala Lumpur with two main offices and branch operations strategically located across Peninsular Malaysia. Looking ahead, we are actively planning to extend our footprint into East Malaysia, strengthening our nationwide presence and accessibility.
Our Expertise
With decades of industry experience, we specialise in loss adjustment and motor liability investigation. Our team consists of highly skilled personnel, and we continue to attract and recruit qualified professionals with proven expertise to further strengthen our capabilities.
Technology & Innovation
We combine industry knowledge with cutting-edge technology to deliver efficient, accurate, and reliable services. Among the systems we employ are:
- Motor Insurance Claims (E-Claims) via the MRC System – a widely adopted platform for streamlined claims processing.
- Merimen Loss Adjusting Services – an internet-based solution provided by Merimen Holdings Sdn. Bhd., enhancing collaboration and productivity.
To maintain our leadership in service excellence, we are continuously upgrading our IT infrastructure and workflows, ensuring compliance with the stringent requirements of insurers and Bank Negara Malaysia, while consistently enhancing client satisfaction.
Vision
To be a leading and trusted loss adjusting and investigation firm in Malaysia, recognised for our integrity, professionalism, and innovative solutions that create lasting value for insurers and clients nationwide.
Mission
- To deliver accurate, efficient, and fair assessments that uphold the interests of insurers and policyholders.
- To embrace technology and innovation in enhancing service delivery and operational excellence.
- To develop and retain highly skilled professionals with expertise in diverse fields of loss adjustment and motor liability investigation.
- To expand our presence and partnerships, strengthening our footprint across Malaysia, including East Malaysia.
- To maintain full compliance with regulatory requirements while exceeding client expectations.
Core Values
With decades of industry experience, we specialise in loss adjustment and motor liability investigation. Our team consists of highly skilled personnel, and we continue to attract and recruit qualified professionals with proven expertise to further strengthen our capabilities.
Integrity
We conduct our work with honesty, fairness, and transparency at all times.
Professionalism
We uphold the highest standards in every aspect of our services.
Innovation
We continuously adopt new technologies and processes to enhance efficiency and quality.
Commitment
We are dedicated to meeting the needs of insurers, regulators, and policyholders with reliability and consistency.
Excellence
We strive for continuous improvement and superior service delivery in all that we do.
Wide Range of Services
A diverse array of offerings that cater to various needs, providing customers with multiple options and solutions under one umbrella.
Integrity
We conduct our work with honesty, fairness, and transparency at all times.
Professionalism
We uphold the highest standards in every aspect of our services.
Innovation
We continuously adopt new technologies and processes to enhance efficiency and quality.
Commitment
We are dedicated to meeting the needs of insurers, regulators, and policyholders with reliability and consistency.
Excellence
We strive for continuous improvement and superior service delivery in all that we do.
what makes us different
The values we live by
Best Adjuster
Precision Crafted for Unmatched Accuracy, Performance Assured for Every Challenge.
Highly Trusted & Experienced
A reputation for reliability, built on years of expertise and a proven track record of delivering exceptional results.
Dedicated Team
A group of committed professionals working collaboratively and tirelessly to achieve goals, ensuring high-quality results and customer satisfaction.
Expertise
High level of knowledge, skill, and experience in a specific field, acquired through education, practice, and hands-on experience.
Credibility
The quality of being trusted and believed in, earned through honesty, reliability, and a proven track record of integrity and expertise.
Wide Range of Services
A diverse array of offerings that cater to various needs, providing customers with multiple options and solutions under one umbrella.
